Increasingly, every aspect of a medical practice is dependent upon technology. TSG understands the unique and pressing demands that, if not properly managed, can negatively impact office productivity and patient flow. We can assist you planning, implementing and maintaining the technology you need to keep your practice worry-free.
What We Do
In today’s information and technology-intensive healthcare environment, even the slightest issue in a mission-critical system can impact patient flow and office productivity. TSG offers Healthcare IT solutions to inoculate your systems from costly downtime.
- Manage and monitor desktops, servers and networks
- Install, manage, and update virus, spam and spyware/malware protection software
- Install and manage software updates and patches
- Back up servers and workstations
- Install and manage firewalls
- Establish policies and procedures to optimize security and performance
- Configure on-premises or hosted e-mail solutions and anywhere access to your e-mail
- Provide an advocate to ensure any issues or concerns about your IT services are addressed so you continue to be thrilled with TSG.
Peace of Mind
Every practice and healthcare organization is different. We’ll work closely with you to make sure your particular needs are met. We work with each of our healthcare customers to:
• Enable access to critical patient information
• Improve performance of the EMR systems
• Stabilize the infrastructure by restoring the ability to print and scan
• Restore access to the Internet
• Decrease exposure to HIPAA violation penalties
• Keep mission-critical applications running reliably and smoothly
Encryption –To secure private information, TSG implements whole disk encryption for laptops, desktops and smartphones running Microsoft® Windows™ and Apple® operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects.
Internet Connectivity – Internet access is the life blood of many organizations, providing access to hosted practice management systems, e-mail communications, laboratories, patient portals and other providers. TSG will configure fault-tolerant, redundant and reliable access methods to insure you are always connected.
E-mail Options – E-mail communications are essential to any organization. TSG can assist you with the full spectrum of electronic mail needs in a hosted or on premises system:
- Mobile email
- Archiving for compliance
- E-mail archiving
- E-mail encryption
Committed to Healthcare IT
TSG has made a long-term strategic commitment to support physician practices and is a member of the Healthcare Roundtable of the Economic Development Council. We are very experienced at working with practice management application specialists and our engineers are professional, discrete, prompt and competent. Whether you need assistance in transitioning to electronic medical records, expanding remote access capabilities, insuring security or disaster recovery and business continuity, TSG is experienced and ready to be by your side.
Contact TSG for a free consultation on how we can help your practice hold down the increasing costs of managing paper records and improving workflow.